Customer Care

Shipping

We ship worldwide from the UK. Here's everything you need to know about delivery times, costs and tracking.

UK shipping

£3.99 flat — up to 5 items

UK delivery

3–5 working days

International

£8.99 flat — up to 5 items

Worldwide delivery

7–14 working days

UK shipping

All UK orders are dispatched from our fulfilment centre in Barton on Sea via a tracked Royal Mail / courier service.

  • UK shipping: £3.99 flat rate for up to 5 items — 3 to 5 working days
  • Larger orders (more than 5 items) are quoted at checkout.

Remote areas of Scotland, Northern Ireland and the Channel Islands may take an additional 1–2 days.

International shipping

We ship to most countries worldwide via tracked air mail or courier.

  • International shipping: £8.99 flat rate for up to 5 items — 7 to 14 working days to most destinations
  • Larger orders (more than 5 items) are quoted at checkout.

Please note: international orders may be subject to customs duties, import taxes or handling fees charged by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs.

Dispatch & tracking

Orders placed before 2pm GMT Monday–Friday are usually dispatched the same working day. Orders placed after 2pm, or on weekends and bank holidays, are dispatched on the next working day.

You'll receive a confirmation email when your order is placed, and a dispatch email with tracking information once your parcel leaves our warehouse. If you don't receive these emails within 24 hours, please check your spam folder or contact us.

Sustainable packaging

All orders are shipped in plastic-free packaging. We use recycled cardboard boxes, paper tape and tissue paper. Our mailer bags are 100% compostable.